Refund policy

Thirty days, and you keep them.

Wear your pairs for 30 days. At work, not just around the house. If they haven't earned a place in your bag, email us and we'll refund you in full. Don't post them back: return shipping costs more than the gloves are worth, and we'd rather you gave them to someone who'll use them.

Wrong size?

Don't return it. Email us your palm measurement and we'll send the right size free of charge. Keep the first pair.

How to start a return

Email support@tenhourswear.com with your order number. One line is enough. You don't need to justify it.

When you'll see the money

We process refunds within two business days of your email. Your bank usually takes another 3 to 5 days to show it.

Damaged or wrong item

Send us a photo and we'll replace it immediately. No return needed.

Cancelling an order

Email us within 24 hours of ordering and we'll cancel and refund in full. After that your order is usually already with our maker, but the 30-day guarantee still covers you.

Questions about any of this: support@tenhourswear.com